For customer service
Share a customer email thread as one clean PDF
Turn a long back-and-forth into a PDF anyone can follow: one entry per message, oldest first, with repeated quotes removed. Converted in your browser, so we never see your customers' emails.
Free for one email up to 2 MB · Bigger from $1.99 · Converted in your browser
What a thread PDF includes
Oldest first
The conversation reads in order, from the first message to the last.
Each message once
Repeated quotes removed; every new word kept.
Everyone up top
Participants, dates and attachments listed first.
Original layout too
Need it exactly as sent? Switch to Original layout.
We never see your customers' emails
Complaints and claims carry names, addresses and order details. Our converter works in your browser, so the thread is turned into a PDF on your own device.
- Converted on your device, never on our servers
- No account needed to buy a pass
- Exact copies: layout, headers and dates as sent
Escalating a case today?
One thread up to 2 MB is free; a bigger one is $1.99. The 24-hour pass covers unlimited emails and batch for $6.99, one-time. Every week? Pro is $89 a year, or $12.99 a month.
Questions from service teams
Is anything removed from the thread?
Only quoted copies of earlier messages. Inline replies and every new word are kept, and Original layout keeps everything exactly as sent.
Can I share it from my phone?
Yes. After saving the PDF, scan the QR code to open it on your phone, ready to send.
Can I combine several emails from one conversation?
Yes. Drop them together and they become one thread, oldest first.
Can I get an invoice for my company?
Yes. Paddle emails a receipt with every purchase, and you can download invoices from Manage billing.